At OMTAGAMT, we strive to provide high-quality services and ensure complete satisfaction for our members. However, we understand that unforeseen circumstances may arise. Below is our refund policy:
Eligibility for Refund
- Refunds will be processed only if the request is made within 7 days of the payment date.
- Refunds are applicable under the following conditions:
- Duplicate payment made for the same membership or service.
- Payment made for a service/event that has been canceled or rescheduled by OMTAGAMT.
Non-Refundable Transactions
- Membership fees once paid are non-refundable, except for duplicate payments.
- Payments for events or workshops are non-refundable unless OMTAGAMT cancels or postpones the event.
Process for Refund
- To initiate a refund, please send an email to support@omta-gamt.com with the following details:
- Full Name
- Membership/Event Details
- Payment Receipt/Transaction ID
- Reason for Refund Request
- Once the refund request is received, our team will review and respond within 5-7 business days.
Refund Method
- Refunds will be processed back to the original payment method used at the time of transaction.
- Depending on the bank or payment gateway, the refunded amount may take 7-10 business days to reflect in your account.
Contact Us
For any questions or assistance regarding refunds, you can reach out to us at:
- Email: support@omta-gamt.com
- Office Hours: Monday to Friday, 9:00 AM – 6:00 PM
Thank you for choosing OMTAGAMT. We value your trust and commitment.
